After a thorough evaluation process of the Department of Education’s DET SOA84891, eHealth shortlisted eight strong candidates with a comprehensive understanding of the health industry.

eHealth engaged an independent Probity Advisor at the commencement of the evaluation process, choosing Dell Australia for Category One – Supply and Support of ICT Hardware, whilst ACT Logistics was selected for Category Two – Provision and Support of Lifecycle Management Services, for up to 7 years.

Category Two Services Include: onsite hardware installation; hardware decommissioning; image creation and management; and customised hardware support services.

“Although ACT Logistics is not a hardware supplier, we have come to be known as the leaders in ICT hardware asset and logistics management by challenging and disrupting the traditional way the market has approached this space” says Alex Farenden, Managing Director.

“We are agile in our approach and allow flexibility and choice that customers have not had previously. Our unique approach helps customers explore ways to continually improve and prioritise individual strategies whilst addressing budget restraints and the importance of the customer journey.”

Director Deputy-General Damian Green praised ACT Logistics for their strong response to the criteria and welcome them as the successful tenderer.

“We are looking forward to working with them more collaboratively as a partner in supporting and improving eHealth Queensland operations,” Mr Green said.

“They have worked previously with eHealth and the beginning of this new contract period will allow us to build on previous work and continue to mature business processes and efficiencies to achieve greater levels of environmental and economic sustainability.”

Mr Farenden said with more than 30,000 assets refreshed each year expanding the contract from eWaste and ICT disposal services to a broader scope is exciting.

“Our refresh strategy improves the circular economy, reduces costs, enhances operational efficiencies, and provides guaranteed outcomes that will continue to evolve over the coming years,” he said.

eHealth is setting a benchmark for Government and Corporates alike in developing a stronger and more efficient evergreen process that should be applauded.”