Extending your internal IT team’s capabilities
Looking after warranties, spare parts and storage is inconvenient for any IT team; that’s why we work with our clients to manage tasks that don’t fall under their business-as-usual responsibilities.
All of our warehouses are protected by multiple layers of advanced technology and physical security: constant monitoring, cages inside locked facilities only approved staff can access, video and alarm monitoring and a secure chain of custody from your premises to ours.
We deliver bespoke—short- or long-term—storage solutions for high-value, high-turnover and bulky items, or pre-staging for a large project.
We use advanced asset tracking software and a two-stage inventory management flow so we have the correct equipment on hand, whenever your staff need it.
We manage warranty claims on behalf of many of our clients—filing paperwork, managing freight, following-up on outstanding items and returning repaired assets to stock.
We can load your standard operating environment onto your assets either at your premises during a deployment, or in bulk in our warehouse before distributing to anywhere in Australia or New Zealand.
Our global network of authorised transport providers ensure your high-value equipment arrives safe and sound at your user’s location or with your field service operators.